Terms and Conditions Excursions Summer 2018
We, AVRA Tours SA organise the excursions shown in conjunction with local third-party companies/suppliers.
Payment
VISA, Mastercard, VISA debit, Mastercard debit, Maestro and Cash (Euros).
Tours are subject to cancellation by us for various reasons (i.e. bad weather, low participation). In that case, customers are entitled to a full refund. AVRA does not bear any other kind of responsibility or obligation.
AVRA Tours SA is not responsible for any loss or damage of personal belongings.
Make sure you are at the correct pick up point 10 minutes prior to the pick-up time.
Please be advised that we can be up to 30 minutes late for the pick-up, due to traffic conditions.
Entrance fees-Discounts
Entrance fees for Museums, Archaeological sites, food and drinks are extra and not included in the excursion prices unless otherwise specified.
Cancellation-Refunds
Missed excursions due to client lateness or client non-show at the arranged pick-up point and pick up time are non-refundable.
Missed excursions due to illness are refundable only if a doctor’s certificate is produced by client or other arrangements have been agreed to by AVRA Tours SA.
For excursion cancellations made more than 24 hour prior to excursion, a full refund is given.
When the cancellation occurs less than 24 hours before the excursion a 50 % refund or no refund will be given at the discretion of AVRA Tours SA.
No refunds for individual trips is given to clients when they are booked as part of a package deal or a special offer.
If you wish to cancel an excursion, please contact AVRA Tours S.A.
Feedback
In the event you did not enjoy any aspects of your excursion please let us know immediately.
You must file your complaint with us in writing within THREE days and send it to excursion@avra.travel.
If you have any suggestions regarding the improvement of our excursion program, please do not hesitate to contact us on the above email.
Avratours S.A.
Terms and Conditions
General Terms of Participation
Please read carefully the following General Terms of Participation in the Avratours
organised packages, which are in line with Community Directive 90/314. By signing
up to a package in any way whatsoever, you signify that you simultaneously and unreservedly
accept the following General Terms of Participation. "Package", according to Presidential
Decree 339/1996, means the prearranged combination of not fewer than two of the
following elements, namely transport, accommodation, other tourist services not
ancillary to transport or accommodation and accounting for a significant proportion
of the package, when sold or offered for sale at an inclusive price and when the
service covers a period of more than twentyfour hours or includes overnight accommodation.
Avratours ATEBE / Avratours, is based in Heraclion/Crete, is registered with NTOG
under reg. no. 1039E60610122501, and organises packages either on its own or jointly
with other tourist agencies, and sells them or offers them for sale alone or through
other tourist offices.
1) Avratours responsibilities
For the organisation of its packages, Avratours uses airway and other transport
companies, hotels, local travel agencies, and other bodies outside its control.
Avratours has no airplanes, hotels or travel agencies of its own as to be held responsible
for their proper operation. Its role is purely that of an intermediary for the provision
of services to its clients, which is why it may only be held responsible in case
of omissions attributed to Avratours's fault or organisational shortcomings. Avratours
will not abuse the mitigating circumstances arising from its role as intermediary
and will make its best efforts to meet the expectations of its clients. However,
it shall not be held responsible for any failures that are unforeseeable or effectively
controllable, such as:
- Changes, delays or cancellations of planned trips of any form. The airway companies
and departure times mentioned in the description of tours have been based on the
planned / announced itineraries of any form and especially on the special chartered
flights / itineraries that were current at the time the program was issued.
- Accidents, sicknesses or adverse effects by climate conditions, problems caused
by inability to adapt to different time zones (jet lag) and altitudes, epidemics,
food poisonings or inadequate sanitation conditions.
- Problems caused by unforeseeable conditions such as bad weather conditions, strikes,
coups d'état, wars, hijackings, fires, earthquakes, floods or any other emergencies
or events of force majeure.
- Damage, loss or theft of luggage, personal belongings, money or travel documents,
and all consequences resulting from criminal or other punishable activity.
In all such cases Avratours will make its best efforts and offer any possible service
and assistance, but in no case this should be regarded as assumption of responsibility
by the company or obligation to cover any relevant expenses, which shall be borne
by the clients themselves as in all events of force majeure.
2) Hotels / Accommodations
All accommodations used by Avratours have a legal and valid licence as required
by the public authorities of the host country. The criteria based on which the accommodations
are selected have to do with the location and the services offered, in combination
with their best possible price for their class as specified in the description of
the package. In most hotels worldwide, the rooms have been designed to accommodate
two beds. This means that a threebed room is actually a twobed room with one more
bed added. Some hotels will also add a fourth bed in order to serve a guest, but
clearly the available space will be significantly limited. Normally, the rooms are
delivered between 13:00 and 15:00 hrs and remain available to the guests until 10:00
hrs of the departure day.
A request for a certain type of room entered in the order slip will be satisfied
depending on the demand and if the hotel has different prices for every type of
room. Otherwise, the hotel may give you a room depending on its fullness at the
time of your stay. Avratours will make its best efforts to extend the checkout time
in order to serve any guests departing with night or earlymorning flights. Such
service will only be offered if the rooms have not been given to other guests of
the hotel.
If, in an individual trip, you arrive at the hotel after your scheduled day of arrival
and have not notified the hotel accordingly, the hotel shall have the right to dispose
of the room for the entire remaining booked period if requested.
In case of overbooking from the part of the hotel, our company will make its best
possible efforts to find a solution in accordance with the regulations applicable
in the host country.
Unless otherwise stated, beverages are not included in the halfboard or fullboard
price. You are reminded to settle any personal bills (telephones, beverages etc)
before checking out of the hotel. In no case will Avratours accept to pay a guest's
personal bills.
3) Obligations of clients
A fundamental obligation of all people participating in a group tour is to strictly
comply with the schedule and the instructions given by the group leaders / guides,
and be punctual in the meetings for the scheduled events. If a client is not punctual,
in addition to any other problems this may cause, it will give the leader the right
to proceed without him and Avratours will refuse to pay any refund for any nonprovided
services. A person participating in the organised tours of Avratours shall be exclusively
responsible to obtain and maintain all required travel documents (passport etc),
and for any declaration made to the Greek or foreign monetary or custom authorities.
Any reasonable complaints during the tour should be immediately reported to the
group leader (or in the absence of a group leader, to our office) on the spot, and
to the party providing the service, in writing. If the problem cannot be resolved
on the spot, the client must file a written complaint within ten days from the day
of return in case of omissions and improper performance. Avratours will have the
right to refuse to reply to a letter of complaint that was filed after said deadline.
In case a client should decide to withdraw from the trip and leave the group on
his own accord, even in case of force majeure, he will not have the right to any
further service or refund, and all expenses associated with his leaving the group
will be borne by him. In case of a dispute, the parties shall take recourse to the
HATTA Committee of Amicable Resolution of Disputes and invite it to mediate. If
an amicable resolution of the dispute is not achieved, then the Courts of Heraklion/Crete
shall have competent jurisdiction to hear the case.
4) Insurance
Avratours has taken out a Civil Professional Responsibility insurance to cover any
client claims arising from the nonperformance or the deficient performance of the
a planned package, as well as to cover any insolvency or bankruptcy cases or the
refund of received money, and the repatriation of travellers. The number of the
policy and the particulars of the insurer shall be included in the contract to be
signed between our company and the client. A client may upon request receive a copy
of said policy.
Besides, all participants of the Avratours organised packages may optionally buy
additional travel insurance to cover life and personal accidents. Further, all travellers
are advised to contact their insurance agent and obtain a European Health Insurance
Card in order to be covered in case of sickness during a trip within the European
Union.
5) Reservations
Reservation of a place in a scheduled package must be made no later than 15 days
prior to the date of departure unless otherwise specified in the relevant participation
/ registration form.
In order for a reservation to be valid, it must be accompanied by an advance payment
equal to 35% of its total cost. A reservation made over the telephone shall not
bind the office unless it is confirmed by the required advance payment. All reservations
for the services offered by Avratours shall be made after the issuance of the program
and within the deadline specified for each trip. However, Avratours shall not be
obligated to find a place for an applicant if, in the meantime, the foreseen places
have been taken up, in which case it will notify the client accordingly. Full payment
of the package shall be made in advance, no later than ten days prior to the commencement
of the trip. In the case of a bus tour, the travellers shall not have a specific
seat for all legs of the tour. The days of departure and arrival are included in
the duration of a trip.
6) Cancellations
In order to reserve hotels and other demanding services, Avratours pays large amounts
of money many months in advance of its scheduled trips, and assumes obligations
for compensation in case of total or partial cancellation. Avratours is therefore
obliged to retain the entire advance payment or demand additional payment in case
of an untimely cancellation. Any cancellation made within the last 21 days immediately
preceding the commencement of the trip is considered an untimely cancellation, unless
otherwise stated in the description of the package. Besides, a client who is unable
to participate in an organised trip for which he has already made an advance payment
or which he has paid in full, may transfer his reservation to another person that
meets all conditions for the organised trip upon due notification to Avratours at
least nine days prior to the departure, unless otherwise stated in the description
of the package, provided this is acceptable to our suppliers. Any costs involved
in making such transfer shall be borne by the client. A client who accepts a transfer
automatically accepts the general terms of participation, and both are responsible
in solidum against Avratours for any remaining balance as well as any additional
costs of the transfer.
Cancellations may only be made in writing by a notice to be addressed to the company.
Regardless of the date of signing up to or departure of the trip, the following
retentions shall apply:
- Over 21 days before departure, 40 euros per person shall be retained to cover organisation
and telecommunications expenses;
- 20 to 14 days before departure, 35% of the total package price will be retained;
- 13 to 8 days before departure, 50% of the total package price will be retained;
- 7 and less, up to 100% of the total package price will be retained;
- In case of special departures, holiday seasons, fair seasons, trips that include
a cruise, or trips where a specially chartered flight or a specially chartered ship
is used, the above period shall be longer and the retention percentages higher.
Our office will make its best possible efforts not to retain the above charges /
cancellation fees whenever a cancellation is caused by illness, accident, medical
examination or similar reasons, which in common practice are not considered to be
reasons for cancellation without the payment of cancellation fees. This is why you
are advised to obtain a private insurance in the amount you choose, which, among
other things, will cover any cancellation fees for reasons of illness, accidents,
medical examinations etc. The settlement of accounts in case of cancellations is
made by our office at least 30 days after the end of the trip / tour.
Different terms of cancellation apply in the case of cruises, depending on the terms
that each company has for its tours / cruises. Also, different terms of cancellation
apply in the case of personal / individual trips, depending on the terms and charges
of each airway company and the cancellations policy of each individual hotel. The
cancellation fees are charged regardless of the time of signing up or of whether
the respective amounts have been paid by the participants or not.
7) Change or cancellation of a package
The minimum required participation for all packages with destinations outside Europe
is 16 persons, unless otherwise stated in the description of the particular package.
For destinations in Europe and Northern Africa, the minimum required participation
is 21 persons. Avratours has the right to cancel any package if the participation
is considered inadequate or for any other reason that hinders its performance. Avratours
shall notify the clients of the cancellation of their trip no later than seven days
prior to the commencement of the trip. In such case, the liability of Avratours
shall be restricted to the reimbursement of any money its has collected. In all
other respects, Avratours shall be bound to observe the schedule of the trips as
this is described in the description of each package. Avratours has also the right
to make any changes to the package as it sees it fit in order 10 to overcome any
technical problems or unpredictable difficulties. As soon as the changes effected
to any described package are notified to the client by any readily comprehensible
means, Avratours shall cease to be bound by the description of the package. Such
changes may be made prior to the commencement of the trip, and if they are so significant
as to alter the character of the package, the participants may cancel their reservation
and get a refund for what they paid, with no further claims from their side. A change
of an airway company or a flight (from morning to night etc) shall not be considered
to alter the character of a package and will not justify a cancellation of a client's
participation. However, if during the trip it appears that changes are necessary,
the participants shall be obliged to accept them. The schedules of packages during
the Easter and Christmas holidays period, and in high seasons in general, are likely
to change at the discretion of Avratours.
It should be stressed beforehand and it is explicitly understood by the parties,
that, for their own reasons, the airway companies sometimes use chartered airplanes
belonging to other companies for their own flights. This will not be considered
a reason for cancellation of the trip from the part of the client.
An airway company may at any time change its flight schedule or type of aircraft,
for its own operational reasons, which are beyond our control.
A scheduled onestop flight may become a nonstop flight from A city/country to B
city/country, and a nonstop flight may become a one or more stop flight.
8) Optional tours
The leaders, that you will usually meet at the countries of destination, may organise
optional tours in collaboration with local travel agents, depending on the program.
Avratours may not be held responsible for such optional tours. The prices of optional
tours will vary depending on circumstances such as number of persons, holiday seasons,
late night surcharges etc.
9) Prices
All quoted prices have been based on the exchange rates (in case of international
packages) and the airway and sea fares applicable at the time the package was issued.
These prices are subject to increase without notice in case of changes in the fares,
the foreign exchange rates, or in any other original cost elements such as cost
of fuel, prices or taxes, as imposed by states after the issuance of the package
or pricelist. If, in an organised package, you desire an extension of stay or change
of flights or other additional service that is different from the ones of the original
package or not included at all in the original package, you shall be required to
pay a processing fee of 20 euros per change per person in addition to any charge
you will have to pay for the requested change or service. The fee of 20 euros per
change per person shall also be payable with respect to any change / extension of
the original reservation of air or sea tickets or of hotel accommodation or of additional
services. A change in price may be made until no later than 21 days prior to the
commencement of the trip. The Avratours organised packages are usually inclusive
of some necessary expenses such as issuance of visa for the international trips,
airport taxes, stay fees, port fees, unless otherwise stated in the particular package's
description or pricelist. If a reservation of place in a package is accepted by
the office after the applicable deadline, the traveller shall be fully responsible
and accountable in case of failure to obtain a visa or other travel documents or
meet any required health formalities, even if the office has directly or indirectly
assisted, and the traveller shall not be excused from his liability to pay a cancellation
fee if he is eventually unable to travel. Please see the enclosed list for the price
of each package and the costs included therein.
10) Passports, visas and health formalities
All participants in international organised packages must have a newtype passport,
issued in or after 2006. You may travel to any Schengen country using your Greek
ID Card, provided your particulars appear in Latin characters thereon and it has
not been cancelled (cut) due to marriage.
For certain destinations you may be additionally required to have a passport that
expires after 3, 6 or 12 months. The period needed for the issuance of a visa has
been taken into account in fixing the deadline for reservation of a place in each
package. The same is true for health formalities, if any.
For worldwide packages, going to places where the World Health Organisation recommends
or requires a specific health treatment (vaccination or medication), Avratours ATEBE
/ Avratours shall have no responsibility. The participants of such packages are
therefore advised to consult with their local Health Centres, which are the most
competent and reliable sources of information on the required health formalities.
Besides, the information is only applicable to holders of Greek passports. It will
be the traveller's responsibility to see that all his personal travel documents
(passport, ID Card) are valid. Special attention is needed in case of minor travellers,
who must be equipped with travel documents / passports. Also, if a traveller has
a nonGreek passport, he must notify accordingly Avratours in writing prior to making
any reservation, and must contact the consular authorities of his country and check
whether he needs a visa or any other document for the countries he intends to transit
or enter, as well as for his reentry to Greece or his country of origin.
Failure to obtain your travel documents or visa in a timely manner will not constitute
a good reason for cancellation of your reservation without the payment of cancellation
fee.
11) Discounts for children
Children between 2 and 12 years of age will normally pay a 50%-30% reduced airway
or ship ticket depending on the destination, and in many cases reduced accommodation
prices if they stay in the same room with their parents. Children under 2 years
of age will pay only 10% of the airway fare, but will not have a seat and meal in
the airplane, luggage transportation, meals during the tour, and child bed in the
hotels. In many cases, Avratours will be able to reduce even further the prices
for children, in consultation with the parents. Please note that no child or infant
discounts are usually granted in specially chartered flights.
12) Luggage
Luggage is delivered to and picked up from the carrier at the responsibility and
care of the owners, regardless of whether a representative of the tourist office
is present or not. In case of damage or loss, the IATA Regulation on airplanes will
be applicable as well as the international conventions governing each particular
means of transport and hotels. In such cases, the liability shall be limited as
provided for in such conventions. Our company will not be held responsible for the
content of the luggage.
Irrespective of the kind of travel (air, sea or bus), Avratours shall undertake
the transportation and pay the related cost for only one regularsized suitcase of
no more than 20 kilos per client, unless otherwise stated. In addition to his luggage,
a client may hold a small handbag of no more than 50x40x25 centimetres (length /
height / width respectively), and may also carry liquids in containers of no more
than 100 ml, but not in excess of one (1) litre in total, in a transparent plastic
bag of 20x20 centimetres (the dimensions are provided for by the general terms of
aviation and not by the general terms of each airway company). If a client's luggage
is overweight, the airway or accommodation companies may impose a surcharge, which
will be borne by the client.
13) Signing up
Each trip of the package has a specific signing up deadline. Such deadline results
from corresponding commitments of Avratours visàvis the airway companies, hotels,
consular authorities for the issuance of visas, and other bodies involved in the
provision of services included in each package. It is logical that these bodies
are interested in the places, rooms and other services we have booked, and that
they will lose money if we do not cancel in time a package that is not going to
be carried out. As a result, the signing up deadline also determines the time period
within which we will be able to cancel a trip without having to pay a penalty. At
the same time, it gives a straightforward answer to the typical question "until
when do I have to sign up?" and gives a decisive stimulus to all those who have
the tendency to postpone things and run the risk of missing the deadline and being
unable to find a place. But, a signing up deadline is also useful for us as it helps
us book the required places in a timely manner, and gives us the necessary time
to better prepare and organise the departure.
Avratours S.A. is subject to the provisions of Law 3310/2005 on the supply or provision
of services to Legal Entities of the Public Sector, as amended by Law 3414/2005.
Avratours S.A.
Terms and Conditions Excursions Summer 2018
We, AVRA Tours SA organise the excursions shown in conjunction with local third-party companies/suppliers.
Payment
VISA, Mastercard, VISA debit, Mastercard debit, Maestro and Cash (Euros).
Tours are subject to cancellation by us for various reasons (i.e. bad weather, low participation). In that case, customers are entitled to a full refund. AVRA does not bear any other kind of responsibility or obligation.
AVRA Tours SA is not responsible for any loss or damage of personal belongings.
Make sure you are at the correct pick up point 10 minutes prior to the pick-up time.
Please be advised that we can be up to 30 minutes late for the pick-up, due to traffic conditions.
Entrance fees-Discounts
Entrance fees for Museums, Archaeological sites, food and drinks are extra and not included in the excursion prices unless otherwise specified.
Cancellation-Refunds
Missed excursions due to client lateness or client non-show at the arranged pick-up point and pick up time are non-refundable.
Missed excursions due to illness are refundable only if a doctor’s certificate is produced by client or other arrangements have been agreed to by AVRA Tours SA.
For excursion cancellations made more than 24 hour prior to excursion, a full refund is given.
When the cancellation occurs less than 24 hours before the excursion a 50 % refund or no refund will be given at the discretion of AVRA Tours SA.
No refunds for individual trips is given to clients when they are booked as part of a package deal or a special offer.
If you wish to cancel an excursion, please contact AVRA Tours S.A.
Feedback
In the event you did not enjoy any aspects of your excursion please let us know immediately.
You must file your complaint with us in writing within THREE days and send it to excursion@avra.travel.
If you have any suggestions regarding the improvement of our excursion program, please do not hesitate to contact us on the above email.
Avratours S.A.
Όροι Χρήσης
1. Η Εταιρία
Αυτή η σελίδα διευθύνεται από τη AVRATOURS A.E. , η οποία εδρεύει στo Ηράκλειο,
Διδούς 13 Ν. Αλικρνασσός, 71601, Ελλάδα με ΑΦΜ 997855848 και ΔΟΥ Β Ηρακλείου, (Αδεια
λειτουργίας ΕΟΤ/ 1039 Ε 6061 01225 01).
2. Αποδοχή των Γενικών όρων συναλλαγών
Η χρήση της ιστοσελίδας και οι προσφερόμενες από το avratours.gr υπηρεσίες διέπονται
από τους παρακάτω Γενικούς όρους Συναλλαγών (ΓΟΣ). Οι όροι εφαρμόζονται σε όλες
τις εντολές κράτησης, οι οποίες δίνονται από τον χρήστη είτε μέσω διαδικτυακής πύλης
του avratours.gr, είτε τηλεφωνικώς μέσω του τηλεφωνικού κέντρου είτε απευθείας στα
γραφεία AVRATOURS A.E.. Με την πραγματοποίηση μίας κράτησης ή την αγορά μιας υπηρεσίας
που προσφέρεται από το avratours.gr, ο χρήστης αποδέχεται ανεπιφύλακτα και τους
ΓΟΣ του avratours.gr.
3. Ώρες Εργασίας
Μπορείτε να πραγματοποιήσετε αγορά οποιουδήποτε προϊόντος της ιστοσελίδας του avratours.gr,
24 ώρες το 24ωρο, 7 ημέρες την εβδομάδα, με τη χρήση πιστωτικής κάρτας. Το τηλεφωνικό
κέντρο του avratours.gr λειτουργεί από Δευτέρα έως Παρασκευή 09.00 με 20.00 και
το Σάββατο από τις 09.00 μέχρι τις 14.30. Παρότι η εταιρεία καταβάλει προσπάθεια
ώστε να παρακολουθεί την ηλεκτρονική αλληλογραφία και εκτός των ωρών λειτουργίας
του τηλεφωνικού κέντρου, αυτή δεν εγγυάται ότι εισερχόμενη αλληλογραφία θα αναγνωσθεί
και η εταιρεία θα ανταποκριθεί στα αιτήματά σας εκτός των ωρών λειτουργίας του τηλεφωνικού
κέντρου.
4. Αλλαγές/Ακυρώσεις
Στην περίπτωση που θελήσετε να πραγματοποιήσετε οποιαδήποτε αλλαγή ή ακύρωση κράτησης,
θα πρέπει να αποστείλετε υποχρεωτικά e-mail στο info@avratours.gr . Θεωρείται άκαιρη
οποιαδήποτε ακύρωση γίνεται μέσα στις 21 τελευταίες μέρες που προηγούνται της έναρξης
του ταξιδιού, εκτός αν άλλως αναφέρεται στην περιγραφή της εκδρομής. Εξάλλου, ο
πελάτης που αδυνατεί να συμμετάσχει στο οργανωμένο ταξίδι για το οποίο έχει ήδη
πληρώσει προκαταβολή ή και εξόφληση, μπορεί να εκχωρεί την κράτησή του σε άλλο πρόσωπο,
εάν αυτό είναι αποδεκτό από τους προμηθευτές μας, που πληροί όλους τους απαιτούμενους
όρους για το οργανωμένο ταξίδι, αφού ενημερώσει τη AVRATOURS A.E. τουλάχιστον 9
εργάσιμες ημέρες πριν από την αναχώρηση, εκτός αν άλλως αναφέρεται στο συγκεκριμένο
ταξίδι.
Τυχόν έξοδα που προκύπτουν από την εκχώρηση επιβαρύνουν τον πελάτη. Ο πελάτης που
αποδέχεται την εκχώρηση αυτομάτως αποδέχεται και τους γενικούς όρους συμμετοχής
και οι δύο δε ευθύνονται αλληλεγγύως έναντι της AVRATOURS A.E. για το οφειλόμενο
υπόλοιπο του ποσού, καθώς και για ενδεχομένως πρόσθετα έξοδα της εκχώρησης αυτής.
Οι ακυρώσεις γίνονται μόνο εγγράφως προς την εταιρεία μας και ανεξάρτητα από την
ημερομηνία εγγραφής και αναχώρησης της εκδρομής επιδέχονται τις παρακάτω παρακρατήσεις:
Προ των 21 ημερών παρακρατούνται 40 ευρώ για κάθε άτομο για οργανωτικά και τηλεπικοινωνιακά
έξοδα. Επιπροσθέτως από 20-14 ημέρες πριν από την αναχώρηση της εκδρομής παρακρατείται
το 35% της αξίας της εκδρομής. Από 13 έως 8 ημέρες το 50% της αξίας της εκδρομής.
Από 7 ημέρες και μετά παρακρατείται έως και 100% της αξίας της εκδρομής.
Για ειδικές αναχωρήσεις, εορταστικές περιόδους, περιόδους εκθέσεων ή ταξίδια με
κρουαζιέρα ή ταξίδια που πραγματοποιούνται με ειδικά ναυλωμένες πτήσεις ή ειδικά
ναυλωμένα πλοία, οι παραπάνω αναφερόμενες χρονικές περίοδοι είναι πολύ μεγαλύτερες
και τα ποσοστά παρακρατήσεων υψηλότερα.
5. Πνευματική ιδιοκτησία, εμπορικά σήματα
Η πνευματική ιδιοκτησία και όλα τα υπόλοιπα προστατευόμενα δικαιώματα που αφορούν
τον δικτυακό τόπο ανήκουν στο avratours.gr. Τα περιεχόμενα της ιστοσελίδας ανήκουν
αποκλειστικά στo avratours.gr, εκτός εάν αναφέρεται ρητά η ιδιοκτησία τρίτου. Η
ονομασία avratours.gr όπως επίσης και όλα τα εμπορικά σήματα, λογότυπα και όλα τα
γραφικά σχέδια που απεικονίζονται στην ιστοσελίδα είναι ιδιοκτησία του avratours.gr
ή ιδιοκτησία των τρίτων.Απαγορεύεται οποιαδήποτε αντιγραφή, διανομή, μεταφορά, μεταποίηση,
μεταπώληση, δημιουργία παράγωγης εργασίας ή παραπλάνηση του κοινού σχετικά με τον
πραγματικό πάροχο τους του περιεχομένου του δικτυακού τόπου αυτού. Τυχόν αναπαραγωγή,
επανέκδοση, φόρτωση, ανακοίνωση, διάδοση ή μετάδοση ή οποιαδήποτε άλλη χρήση του
περιεχομένου με οποιονδήποτε τρόπο ή μέσο για εμπορικούς ή άλλους σκοπούς επιτρέπεται
μόνο κατόπιν προηγούμενης άδειας του AVRATOURS A.E. ή άλλου δικαιούχου των πνευματικών
δικαιωμάτων.
6. Τροποποίηση των Γενικών Όρων Συναλλαγών
Το avratours.gr έχει το δικαίωμα να τροποποιήσει ή και να ανανεώσει τους παραπάνω
όρους συναλλαγών σχετικά με την χρήση αυτής της ιστοσελίδας οποιαδήποτε στιγμή με
ισχύ για το μέλλον χωρίς να δημιουργείται υποχρέωση ενημέρωσης του χρήστη σχετικά.
Στην ιστοσελίδα θα εμφανίζονται οι γενικοί όροι συναλλαγών όπως ισχύουν την συγκεκριμένη
στιγμή. Με την περαιτέρω χρήση της ιστοσελίδας μετά την τροποποίηση των γενικών
όρων χρήσης ο χρήστης αποδέχεται και την σχετική τροποποίηση.
7. Απόρριψη της Κράτησης
Το avratours.gr έχει το δικαίωμα να απορρίψει εντολές για την κράτηση που καταχωρούνται
από τον χρήστη, αν αυτός παραβιάσει τους όρους χρήσης του δικτυακού τόπου.
8. Αποκλεισμός Ευθύνης
Ο παρών δικτυακός τόπος εμπεριέχει συνδέσμους (links) σε δικτυακούς τόπους τρίτων.
Το avratours.gr δεν ευθύνεται για την διαθεσιμότητά τους, την πολιτική προστασίας
προσωπικών δεδομένων, για το περιεχόμενο των σελίδων αυτών και την πληρότητά τους,
καθώς και για οποιαδήποτε ζημιά προκύψει από την χρήση τους, καθώς ο χρήστης έχει
πρόσβαση σε αυτές με δική του ευθύνη.
9. Ευθύνη του χρήστη
Η χρήση του δικτυακού τόπου πρέπει να έχει αποκλειστικά νόμιμους σκοπούς και να
γίνεται με νόμιμους τρόπους έτσι ώστε να μην περιορίζει ή εμποδίζει τη χρήση του
από τρίτους. Ο χρήστης υποχρεούται να χρησιμοποιεί το δικτυακό τόπο σύμφωνα με το
νόμο, τα χρηστά ήθη και τους παρόντες όρους, και να μην προβαίνει σε πράξεις ή παραλείψεις
που μπορούν να προκαλέσουν βλάβη ή δυσλειτουργία σε αυτόν, να επηρεάσουν ή να θέσουν
σε κίνδυνο την παροχή υπηρεσιών του avratours.gr.
Χρησιμοποιώντας αυτό το δικτυακό τόπο ο χρήστης εγγυάται, ότι είναι τουλάχιστον
18 ετών και τηρεί τις νομικές προϋποθέσεις χρήσης αυτού του δικτυακού τόπου. Ο χρήστης
υποχρεούται να εποπτεύει και να αναλάβει την ευθύνη για οποιαδήποτε χρήση της ιστοσελίδας
από ανήλικους στο όνομα ή για λογαριασμού αυτού (του χρήστη). Επίσης εγγυάται για
την ορθότητα και την πληρότητα όλων των πληροφοριών και τα στοιχεία, τα οποία αφορούν
το πρόσωπο του χρήστη ή μέλη της οικογενείας του , τα οποία διαβιβάζονται στο πλαίσιο
χρήσης αυτής της ιστοσελίδας.
Οποιαδήποτε κράτηση και αν πραγματοποιηθεί για κερδοσκοπικούς, παραπλανητικούς σκοπούς
ή με σκοπό την εξαπάτηση ή στην περίπτωση που αποβλέπει στην αύξηση της ζήτησης,
απαγορεύεται. Η δυνατότητα κράτησης υπηρεσιών ή προϊόντων μέσω αυτού του δικτυακού
τόπου επιτρέπεται να αξιοποιηθεί μόνο στην περίπτωση πραγματοποίησης νόμιμων κρατήσεων
και αγορών στο όνομα του χρήστη ή και αναφορικά με άλλα πρόσωπα, στο όνομα και για
λογαριασμό των οποίων έχει το δικαίωμα να ενεργήσει. Ο χρήστης αποδέχεται ότι η
κατάχρηση των υπηρεσιών του δικτυακού τόπου του avratours.gr ενδέχεται να έχει ως
συνέπεια τον αποκλεισμό του συγκεκριμένου χρήστη από την πρόσβαση στις υπηρεσίες
του δικτυακού τόπου αυτού.
10. Εφαρμοστέο δίκαιο
Το δίκαιο που εφαρμόζεται στις σχέσεις μεταξύ των χρηστών του δικτυακού τόπου και
του avratours.gr αποκλειστικά είναι το ελληνικό δίκαιο εξαιρουμένων των κανόνων
του ιδιωτικού διεθνούς δικαίου.Αρμόδια για την επίλυση των διαφορών που τυχόν θα
προκύψουν μεταξύ των μερών είναι τα δικαστήρια του Ηρακλείου Κρήτης.
11. Κράτηση/Επιβεβαίωση κράτησης
Με την συμπλήρωση των σχετικών πεδίων της ειδικής φόρμας κράτησης στον δικτυακό
μας τόπο και την περάτωση της διαδικασίας κράτησης ο χρήστης δίνει ρητή εντολή στο
avratours.gr να διαμεσολαβήσει για την παροχή ταξιδιωτικής υπηρεσίας, η οποία προσφέρεται
από τον εκάστοτε πάροχο, ή οποιασδήποτε άλλης υπηρεσίας η οποία σχετίζεται με την
εκτέλεση ενός ταξιδιού.
Κάθε επιτυχημένη διαδικασία κράτησης ακολουθείται από μήνυμα επιτυχούς συναλλαγής
και στην συνέχεια οδηγήστε στην σελίδα για την έκδοση του voucher. Όλες οι τιμές
που αναγράφονται στην ιστοσελίδα του avratours.gr είναι πραγματικές και τελικές
και ισχύουν για τη δεδομένη στιγμή της αναζήτησης.